Privacy Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note:

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

1. Collection of Personally Identifiable Information and other Information

1.1. General

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

1.2. How and When we Collect Personal Data

We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behaviour.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

2. Use of Demographic / Profile Data / Your Information

2.1. General

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

With your consent, we will have access to your SMS, contacts in your directory, call history, location and device information and we may also collect and store your age to check your eligibility for certain products/services including but not limited to providing credit) being offered by us, our affiliates or our lending partners. In the event that consent to such data is withdrawn in the future, we will stop collection of such data but continue to store the data and use it for internal purposes to further improve our services.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like home address, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

2.2. Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information. Cookies allow us to recognize you as a user when you return to the Site using the same computer and web browser, and to identify which areas of the Site you visited or customized, so the next time you visit the Site, those pages may be readily accessible.

Our third-party service providers may also use cookies to ascertain how many times you access their website and to obtain information to better personalize the content and promotions that you see on our respective websites. Some cookies are temporary, whereas others may be configured to last longer. "Session" cookies are temporary cookies used for various reasons, such as to manage page views.

"Persistent" cookies are more permanent cookies that are stored on your computers or mobile devices even beyond when you exit your browser. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided, and storing your preferences. Our third-party service providers may use tracking codes, which are different than cookies, to gather information about your use of our Site. We do not allow advertising on our Site by non-registered users. You can remove or block cookies using the setting in your browser, but in some cases that may impact your ability to use our Site.

3. Information You Provide

We collect personal information from you for a variety of reasons, including to deliver products and services you request, to enable your participation in online activities, and to personalize your experience on our Site. Personal information includes your name, physical address, email address, telephone number, and identifiers that allow us to contact or locate you physically or online.

3.1.Accessing Our Site

Like most websites, we and our affiliated internet service providers may automatically track, collect and store information such as (a) Internet Protocol (IP) address; (b) Uniform Resource Locators (URL), (c) domain name; (d) type of computer; and (e) type of web browser and location using cookies, web log files, and other code-tracking devices from any device you use to access our Site and any pages at our Site. That type of information does not reveal any personal information about you. We use that information for marketing purposes, to examine traffic to the Site, identify any misuse of the Site, and improve the Site to provide you a better experience.

3.2. Registration

When you register with us, you voluntarily provide us with your first and last names, a valid, accurate and current email address, a business name, if applicable, a user name and a password of your choice. When you personalize your account, we will collect personal information about you such as contact data including your full name, mailing address, email address, and telephone numbers.

In addition, we may collect information in the form of content that you add or upload and submit to us to personalize your storefront, such as photographs, business logos, and other information, all of which we may collect and store either directly or through a third-party cloud provider at a location and for such period of time as we determine in our sole discretion. If you do not want us to store metadata associated with content in your storefront, please make sure to remove the metadata before uploading the content. We do not store or host videos. You may use a hyperlink to a video but it must be stored and hosted by a third-party such as YouTube. Content uploaded to your storefront is governed by the terms of the Seller's Agreement.

We use Secure Socket Layer (SSL) line on pages where you enter personal information provided you are using an SSL-enabled browser. An SSL line encrypts your information as it travels over the internet. This secure mode is enabled before any personal information is transmitted from your computer or web-enabled device provided you are using an SSL enabled browser. IF YOU HAVE ANY HESITATION ABOUT PROVIDING PERSONAL INFORMATION TO US AND/OR HAVING THAT INFORMATION DISPLAYED ON THE SITE OR OTHERWISE USED IN ANY MANNER PERMITTED IN THIS POLICY OR THE SELLER'S AGREEMENT, YOU SHOULD NOT REGISTER WITH US.

3.3. Transactions & Communications With Us and Third-Parties.

We may collect and retain the details of transactions and communications you have with us, such as your agreement with us, the details of payments you make to us, the full content of any emails sent to us, including attached files, any feedback submitted to us, and other information you provide. We may ask you to submit additional information to authenticate yourself or if we have any concerns about activities on our Site. For example, we may ask you to submit government-issued photo identification or a copy of a bill to verify your physical address, and we may request that you answer additional questions to verify your identity or ownership of the business you are registering, and services or products displayed on your storefront.

We may also track and retain the details of all transactions and communications you have with other users, such as emails, feedback, ratings, sale of products or services, and any other forms of communications. In addition, our Site contains applications to enable you to connect to and from social networking sites and we may collect information about you and your business from such social networking sites in order to provide you with a more personalized experience. We may use and display your name when you send an email or other communication through our Site to our registered users. Unless you opt-out, you agree that we may use your personal information to send you information about our company and services, and promotional and marketing materials from us and our affiliates.

3.4. Feedback

If you provide us with feedback, we will collect that information and we may use it in our marketing materials, post it on our Site or disclose it for any purpose we choose. Your personal information will not be disclosed or associated with any feedback that we use or disclose. Personal information will be treated in accordance with this Policy. You agree that any comments and any emails we receive immediately become our property subject to the terms of this Policy. We may use feedback for marketing purposes or to add to or modify our services. Nothing in this Policy, our Site Terms or our agreement(s) with you entitles you to a fee, royalty, commission, compensation or any consideration whatsoever for your feedback or for the content of any communications you submit to us such as ideas, suggestions, recommendations, methods, processes, or the like whether in writing, verbal or otherwise.

3.5. Access by Children

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow persons under the age of 18 to register with us. If we learn that a person under the age 13 has submitted personally identifiable information to us, we will delete that information from our Site. If you are a person under the age of 18, then please do not attempt to register with us or send any information about yourself to us. If you believe that we might have information from or about a person under the age of 18, please contact us immediately at admin@zimart.co.zw.

3.6. Other Users

We may collect information about your business, products, and services from our users, such as when a user contacts your business, purchases a product or service, shares information about your business, products, or services on a social media platform, or tags your business, products, and/or services as their favorites

4. Privacy Settings

4.1. Account Settings

our account settings allow you to manage your privacy and make informed choices about who has access to your information and how you share your information with others. Please be aware that other than the information required to register with us or included in communications with us about your account, providing information is entirely optional. Any information you provide in your storefront may be used in the same manner and to the extent that other information that is not personal information is permitted to be used under this Policy. We require an active phone number and, unless you choose to "opt-out," we will make that phone number available to users. All seller addresses will be displayed on their respective dashboard and sellers will have the option to limit the disclosure of their address to the name of the city and state where such seller is located. Buyers will not be required to disclose their address unless required by a third-party for shipping purposes.

4.2. Password

When you register with us, you will be asked to create a unique password associated with your account. The combination of your email address as your username and your password is the key to your account. We recommend that you use a unique combination of letters, numbers and special characters to create your password. You are responsible for all actions taken in the name of your account. You should not disclose your password to anyone. If you decide to share your password or lose control of your password, you may jeopardize the security and confidentiality of your personal information. Moreover, you may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

4.2. Social Media

ou may choose to share information, including personal information with our users or with third-parties by sending messages, posting comments, uploading photos, or using other technology available on our Site. Sharing information through our Site is your choice but you do so at your own risk. Please be aware that any information (whether personal information or otherwise) you choose to disclose on your storefront, via email, other messaging services, postings, comments, photos or otherwise, may become publicly available. In addition, if you provide personal information about another person, you should do so only with that person's consent, and failure to do so may violate that person's privacy or data rights and the Site Terms.

5. Sharing of personal information

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

6. Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. ZiMart is not responsible for the privacy practices or the content of those linked websites.

7. Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

8. Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all flipkart.com lists and newsletters, please visit unsubscribe

9. Advertise on ZiMart

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

10. Your Consent.

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.